Teczo's online platform provides companies with the advantage of enabling their respective teams and departments to use an all-in-one collaboration solution for project management, knowledge sharing, document management, topic discussions and time & attendance tracking.
Bug Tracker |
Teczo Bug Tracker aids Quality Assurance personnel and programmers in monitoring the process of fixing bugs. It can be used internally during the development process of software, on hardware development, or by end-users of a shipped product. Users can write detailed reports of bugs encountered in software and hardware, to keep developers aware and informed. The module organizes past and current bug reports, so users can check the status of bug reports and see when they are resolved. |
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Product Change Tracking |
The module allows the user to open and participate in discussions about product changes. Department heads can approve or decline requests in few simple clicks. It aims to speed up product development and .aid decision-making. |
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Product Development Tracking |
Each product in development is given a single central space, where goals, needs and ideas can be discussed. With Teczo Product Development Tracking, an organization can increase the visibility of project activities and ensure a coherent focus on both short-term and long-term goals related to the product. This in turn, speeds up the organization’s response to project demands, leading to more efficient product development. |
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Technical Support Center |
A crucial factor in customer satisfaction is the efficiency of handling technical support inquiries and providing effective solutions. Teczo Technical Support Center is designed to boost customer satisfaction and productivity by simplifying the technical support process. Users can bring up critical problems and issues, and other members of the organization can collaborate to come up with the best solutions. |